Time Management - Managing one's own time and the time of others. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Service Orientation - Actively looking for ways to help people. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Speaking - Talking to others to convey information effectively. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Mathematics - Using mathematics to solve problems. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.įood and Beverage Handling - Safe steps in food and beverage handling and storage are essential to prevent foodborne illness.Įnglish Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Ĭritical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
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